return and refunds:

• We understand that purchasing vintage clothing online can be challenging. If, by any chance, the garment you receive is faulty beyond the product description, we will gladly accept a return and provide a refund.

• Vintage clothing may have inherent flaws, which we do our best to describe accurately in the product listings. We appreciate your understanding and celebrate these imperfections as part of the garment's unique charm and history.

sizing:

• Vintage clothing sizing can be inconsistent and differ from modern standards. To ensure a better fit, we provide a modern sizing estimate instead of relying on the size listed on the garment's tag.

• We encourage you to carefully review the detailed measurements provided in the product description. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help!

shipping:

• We ship through NZ Post and want to ensure a smooth and worry-free experience for you. Every parcel is assigned a tracking number so that you can easily keep an eye on its journey.

• Your order will be processed promptly, typically within 1-2 working days. We understand the excitement of receiving your vintage treasures and aim to get them to you as quickly as possible.

lost parcel:

• In the rare event that a parcel goes missing during transit, we empathise with the frustration and inconvenience it can cause. Rest assured, we will work closely with NZ Post on your behalf to rectify the situation promptly and ensure a satisfactory resolution.

• If you encounter any issues with a lost parcel, please reach out to us. We genuinely care about your satisfaction and will do everything we can to assist you.